Last Updated: January 1, 2026
Important Notice: By registering on the ja7 platform, you confirm that you have read, understood, and agreed to all of these Terms and Conditions.
1 Introduction & General Information
Ja7 (hereinafter referred to as the "Platform", "we", or "ja7") is an online gaming and betting platform based in Bangladesh. These Terms and Conditions constitute a legally binding agreement between the ja7 platform and all its members.
By accessing, browsing, or opening an account on ja7, you agree to abide by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using the platform.
Ja7 reserves the right to update these Terms and Conditions at any time. When changes are made, we will post a notice on the platform, and the updated terms will take effect from the date of publication. Please check this page regularly to stay informed of the latest Terms and Conditions.
2 Eligibility & Age Requirements
Age Restriction: You must be at least 18 years of age to use the ja7 platform. Account creation or use by minors is strictly prohibited.
The following requirements must be met to become a member of the ja7 platform:
- You must be at least 18 years of age and legally eligible to use gaming services.
- Only one account per person is allowed — opening multiple accounts is strictly prohibited.
- You must provide accurate and complete personal information. Providing false information may result in account termination.
- Ja7 employees and their immediate family members are not eligible to play on the platform.
- You must use your own funds — playing on behalf of others or with borrowed money is not permitted.
- Online gaming must be legally permitted in your area of residence. It is your responsibility to ensure this.
3 Account Registration and Management
To open an account on the ja7 platform, you must provide accurate information including your name, phone number, email address, and date of birth. Details submitted at registration may be subject to verification at a later stage.
- Only one account is allowed per person. If multiple accounts are created from the same IP address or device, all accounts will be suspended.
- Keep your account password strictly confidential. Do not share your login credentials with anyone.
- If you suspect any unauthorised access to your account, please notify our support team immediately.
- We may request a copy of your national ID card or passport for account verification purposes.
- Accounts cannot be transferred to another person.
- Please contact our support team to make any changes to your account details.
Ja7 will never ask for your password via email or phone. If anyone claims to represent ja7 and requests your password, it is a scam — please report it to us immediately.
4 Deposit, Withdrawal and Payment Policy
Deposits on the ja7 platform can be made via Mobile Banking, Nagad, Rocket, Upay, and bank transfer. All payment-related terms and conditions are detailed below:
- The minimum deposit amount is BDT 200. Maximum deposit limits may vary depending on the payment method.
- Deposits are usually credited to your account instantly. If there is any delay, please contact our support team.
- Withdrawals are typically processed within 15 minutes to 24 hours. Unverified accounts may experience delays.
- The minimum withdrawal amount is BDT 500. Daily maximum withdrawal limits apply.
- Withdrawals can only be processed to the same payment method used for the original deposit.
- To prevent money laundering, we may require additional verification for large transactions.
- Wagering requirements must be met before bonus funds can be withdrawn.
Please Note: ja7 does not charge any additional fees on transactions. However, your payment provider may apply their own charges, which are beyond ja7's control.
5 Bonus & Promotion Terms
Ja7 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant promotion page. The general bonus terms and conditions are outlined below:
- The welcome bonus is available to new members only and applies to the first deposit.
- To withdraw bonus cash, you are generally required to wager 10–30 times the bonus amount — the exact requirement is specified in each offer.
- Multiple bonuses cannot be used simultaneously unless explicitly permitted.
- If bonus funds are not used within the specified timeframe after being credited, they will expire.
- Ja7 reserves the right to void bonuses and any associated winnings if there is evidence of suspicious or fraudulent bonus activity.
- To qualify for a referral bonus, the referred friend must be a genuine new member and must complete the required deposit.
- Ja7 reserves the right to modify promotional offers at any time.
6 Gaming Rules
The ja7 platform offers a wide range of games including cricket betting, Live Casino, bingo, fish games, and slots. Each game has its own rules, which you should familiarise yourself with before playing.
- All games are powered by a certified Random Number Generator (RNG), ensuring completely unbiased outcomes.
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a game is interrupted mid-session due to a technical issue, ja7 will ensure it is resolved appropriately.
- Any winnings obtained by exploiting bugs or platform errors will be voided.
- In Live Casino games, the dealer's decision is final.
- Cricket betting wagers will be settled after the official result is announced.
- Ja7 reserves the right to void any bets placed due to system errors or incorrect odds.
7 Code of Conduct and Prohibited Activities
All ja7 members are expected to treat one another with respect. The following activities are strictly prohibited:
- Opening multiple accounts or using another person's account.
- Playing games using bots, scripts, or automation software.
- Using the platform for money laundering or any illegal financial transactions.
- Exploiting system vulnerabilities or attempting to hack the platform.
- Collecting personal information about other members or making threats against them.
- Creating an account or claiming a bonus using a false identity.
- Posting offensive, threatening, or hateful comments in chat.
Warning: Involvement in any of the prohibited activities listed above will result in permanent account closure and all balances may be forfeited.
8 Account Suspension and Closure
Ja7 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any provision of these Terms and Conditions.
- Registering with false or incomplete information.
- Failure to provide the required documents for account verification.
- Engaging in fraudulent activity or misusing bonuses.
- If the account has been inactive for an extended period (more than 12 months).
Members may close their own account at any time. You will have the opportunity to withdraw your available balance before closure, unless the account is being closed due to fraud.
9 Limits of Liability
Ja7 strives to provide uninterrupted service as much as possible. However, our liability is limited in certain circumstances:
- Ja7 is not liable for any losses caused by internet disconnection or technical errors.
- Ja7 is not liable for any delays or failures caused by third-party payment services.
- Members are personally responsible for maintaining the security of their own accounts.
- Ja7 is not liable for any financial losses resulting from gameplay.
- Ja7 is not obligated to provide compensation if services are disrupted due to natural disasters or unforeseen circumstances.
10 Terms Updates & Contact
Ja7 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. A notice will be published on the platform before any changes take effect.
Continued use of the platform after updated terms are published will be considered your acceptance of the new terms. It is your responsibility to check this page regularly.
If you have any questions about these Terms and Conditions, please contact our support team. We are available 24/7 and ready to assist.